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Policies

Why choose us?

We are committed to providing our clients with a high quality service that will make them enjoy the process of having their nails done.Our mission is not only to make our clients more beautiful, but also to ensure that their nails are healthy and even better.

How can I get better service?

Please be polite when you contact us.

Before you contact us, please fully understand the information on the website to avoid wasting each other’s time.Keeping respect and understanding will bring you extra surprises!

Are there any discounts?

10% off your first visit.

Save 20% off on your 5th visit.

10% off for you birthday in the same month with valid ID.

For every friend that first visit, all of you can get 10% off.

Cash only!!

The above offers are not stackable

Do you provide sunscreen and hand cream?

We will be offering luxury hand care products for our customers:CLÉ DE PEAU BEAUTÉ sunscreen, CLÉ DE PEAU BEAUTÉ Hand Cream and Hermes cuticle oil.

What products do you use?

Most of our products come from Japan, China and the UK.

How to find us

Wechat:annyuk888

WhatsApp:+447713951623

Email:annynaillash@gmail.com

Where the studio is located?

The studio address is located near Paddington Station in West London and is accessible by several bus and tube lines in the surrounding area. Gloucester Terrace,W2 6HT) You will be informed of the exact location by email the day before your appointment.

How do I book the appointment?

Please check our services page to book your appointment online. If you have a special nail art design, please contact us with your inspiration photos and we will provide you the exact price.

What should I red before I book the appointment?

To ensure your experience is the best it can be, please read our booking policies.

How long will the session take?What if I am not satisfied?

Use your natural nail is approximately 1.5 hours to 2 hours. If you need to extension,it will approximately 2 hours to 3 hours. 

If you are not satisfied, please communicate and make changes before the nail artist performs the topcoat, otherwise no refund will be negotiated. topcoat apply it means you agree the nail design.

Do I need to pay a deposit?

Yes, you need to pay a deposit online of £20. the remaining amount will be charged after the service is completed. You can choose WeChat, Alipay, cash (10%off), and credit card/debit card (2% fee will be charged)

What happens if I'm late?

Reservation will be held for 10 minutes, if you running late, if this time is exceeded, the nail artist has the right to request that the nail style be simplified or changed to a single color. Being more than 15 minutes late,your appointment will be cancelled without refund.Please inform us three days in advance if you need to reschedule your appointment.

How long will my manicure last?

It depends how you protect your nails,nomally around three to four weeks.

How can I protect my nails?

Do not open hard stuff with your fingertips. We recomment you to wear gloves for protection when doing housework. Please use a nail file instead of a nail clipper to shape your nails.

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