Exclusive Nail Experience

Cancellation Policy

A £30 deposit is required to secure any booking — studio or home visit. By paying the deposit, you agree to our booking policy. Deposits are refundable only with more than 48 hours’ notice. Within 48 hours or in the case of no-show, deposits become non-refundable. Late arrivals over 15 minutes will be considered a cancellation, and the deposit will not be returned. Rescheduling is available in line with our rescheduling policy.